Refund Policy
Effective Date: [Insert Today’s Date]

Thank you for choosing FRISTAR. We are committed to providing high-quality digital services including web design, development, and digital marketing. Please read our refund policy carefully before making any purchase.

1. General Policy

All sales of digital products and services offered by FRISTAR are final and non-refundable.

Due to the nature of our work (customized services and digital deliverables), we do not offer refunds once a project has been started or a digital product has been delivered.

2. Exceptions

In rare and specific situations, refund requests may be considered under the following conditions:

• If FRISTAR fails to deliver the agreed-upon service within the specified timeframe and no reasonable progress has been made.

• If a technical issue directly caused by us prevents the client from accessing or using the purchased service or product.

All refund requests will be reviewed on a case-by-case basis and must be submitted in writing to contact@fristar.shop within 7 days of purchase or project delivery.

3. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

• Change of mind or personal circumstances.

• Lack of technical knowledge to use the purchased service or product.

• Disagreement on subjective preferences (such as design styles) after project completion.

• Services or products already delivered as per the original agreement.

• Delays caused by lack of communication, missing materials, or client-side issues.

4. Service Cancellation

If you wish to cancel a project before its completion:

• You will be responsible for paying for any work completed up to the cancellation date.

• Any deposit or initial payment is non-refundable.

5. Contact Information

If you have any questions about our Refund Policy or wish to submit a refund request, please contact us at:

FRISTAR
Mailing Address: 1795 Alysheba Way Ste 7202 #719026, Lexington, KY 40509
Phone: +1 270-273-1350